Consumer Action Handbook
Use the Consumer Action Handbook (CAH) to get help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations, local, state, and federal government agencies, national consumer organizations, and more.
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This everyday guide to being a smart shopper is full of helpful tips about preventing identity theft, understanding credit, filing a consumer complaint, and more. Use the margins to make notes, write questions, or record other useful information.
Part I - Be a Savvy Consumer
Part II - Filing a Complaint
Part III - Key Information Resources
Part IV - Consumer Assistance Directory
As a savvy consumer, you should always be on the alert for shady deals and scams. A deal that sounds too good to be true usually is! Be wary of promises to fix your credit problems, low-interest credit card offers, deals that let you skip credit card payments, work-at-home job opportunities, risk-free investments, and free travel.
Consumer Action Handbook | Who to Call